Insights · Updated 6 May 2026

Plain-English answers on AI search, brand and web.

Generative Engine Optimisation, brand strategy, web that converts — written for owner-operated UK small businesses by someone who's actually run one.

TL;DR. AI search (ChatGPT, Claude, Perplexity, Google AI Overviews) is replacing 25–40% of the clicks small businesses used to get from Google organic. This hub explains what's changing, what to do about it, and how to get cited by the engines that now answer your customers' questions before they ever reach a search results page.

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  • AI search

    Best UK GEO & AI search agencies in 2026

    UK GEO agency pricing splits into four bands. £99–£500/mo for monitoring or audit-led productised offers. £500–£1,500/mo for done-for-you SME work (the most underserved band, where Sort The Clicks sits). £1,500–£3,500/mo for premium productised retainers. £4,000–£10,000+/mo for enterprise custom-quote work. Most UK GEO agencies don't publish prices; this guide names the ones who do, and uses sourced industry comparables for the ones who don't.

  • Web

    How much does a website cost in the UK in 2026?

    UK small business websites typically cost £600–£10,000 in 2026. £9–£50/mo for DIY (Wix, Squarespace). £500–£3,000 for a freelancer. £600–£1,500 for a sole-operator agency. £3,000–£10,000 for a regional agency. £10,000–£30,000+ for a London agency. £30,000+ for enterprise builds. Hidden ongoing costs add another £100–£1,500/month for hosting, maintenance and SEO/GEO.

  • AI search

    What is GEO? A 2026 explainer for UK small businesses

    GEO is where SEO was around 2008 — most UK small businesses haven't started, and the ones that do over the next twelve months will have a structural advantage that's hard to displace. Here's what GEO actually is, why now, and what the work concretely looks like.

  • AI search

    7 reasons ChatGPT and Perplexity aren't citing you

    AI engines cite source material that's clear, structured, definitive and answer-shaped. Most small business sites are none of those things. Here are the seven specific reasons your business isn't being cited yet — each with the concrete fix and how long it takes.

  • AI search

    Does AI search generate leads for small businesses?

    Yes, AI search generates leads. The volume is smaller than peak SEO. The conversion rate is meaningfully higher. The leads arrive warmer because they've already read about you. Here's the data, the caveats, and a calibration guide for what to expect over the first six months.

  • AI search

    SEO vs GEO: where UK small businesses should invest in 2026

    SEO and GEO share roughly 70% of their tactics. The remaining 30% is where small businesses are about to lose — or win — a meaningful chunk of their traffic. Here's a query-by-query breakdown of where each one wins, and how to invest if you only have time for one.

Frequently asked questions

What is GEO (Generative Engine Optimisation)?

GEO is the practice of structuring your website and brand so that AI engines like ChatGPT, Claude, Perplexity and Google's AI Overviews cite your business when users ask questions. It overlaps roughly 70% with traditional SEO (fast site, clear content, schema, authority signals) but adds AI-specific tactics: llms.txt, FAQ schema, definitive language, and structured Q&A blocks. See our full GEO explainer.

Is AI search actually generating leads for small businesses yet?

Short answer: yes, but volume is still smaller than Google organic — and the leads are warmer. Users who arrive from ChatGPT or Perplexity have already read a recommendation and made a shortlist. Conversion rates we see across UK small business clients sit in the 10–25% range, vs 1–3% for cold Google traffic. Read our honest breakdown.

How is GEO different from SEO?

SEO optimises for ranking on a list. GEO optimises for being the answer. SEO still wins for transactional and navigational queries; GEO is taking over informational and recommendation queries (the 'best X for Y' patterns). For most UK small businesses the right ratio is 70% shared work, 20% SEO-specific, 10% GEO-specific. See SEO vs GEO.

Why isn't ChatGPT citing my business?

Usually one of seven reasons: no llms.txt, missing or broken schema, content that doesn't answer questions definitively, no external mentions or directory listings, JavaScript-rendered content AI crawlers can't read, weak topical authority, or simply being too new to be in the training data. Full list and fixes here.

How often is this site updated?

New articles publish roughly every 2–4 weeks. Older articles are reviewed and updated whenever the underlying landscape shifts — which, in AI search, is often. Each article shows its publish date and last-updated date at the top. If something here is out of date, tell us.

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